Once you place your order, you’ll fill out a short form with details about the person, occasion, and any stories you’d like included. Depending on your chosen plan, we’ll either create the song directly from that input or schedule a call with you for deeper customization. You’ll receive your personalized song by email as a downloadable file.

Standard delivery is 4–8 days depending on the package. If you need it faster, we offer an Express Delivery add-on that gets your song ready within 24–48 hours.

Yes — revision options depend on the package you choose. The Spark package includes smaller adjustments, Inspire and Ovation includes an additional, more advanced revision. The bespoke Masterpiece package includes multiple revisions.

You’ll receive a high-quality MP3 file for all packages. Standard and Premium packages also include a MP4 video file with a visualisation of your song. As an addon, we offer the production of a professional TV-style music video for your song, where we use footage and imagery you provide and/or footage we provide.

Every song we deliver is crafted by real people — professionals, music lovers and song writers who listen, shape, and refine until it feels just right. We sometimes use AI tools as a spark for ideas or to speed up parts of the production process, but a fully AI-made song feels flat and generic — and that’s not what we do. Our role is to take your stories, memories, and feelings and turn them into lyrics and music that sound alive, emotional, and truly personal.

Absolutely! The magic of your song comes from the personal details you share. The more you tell us, the more unique and meaningful the result will be. Names, anecdotes, little stories, inside jokes, hobbies, favourite sayings, and even funny quirks can all be woven into the lyrics. These details transform a song from something nice into something unforgettable — because it feels like it could only have been written for that one person. Every memory you share gives us more colours to paint with, and that’s what makes the song truly special.

We can create songs in almost any style you can imagine — from modern pop and rock to heartfelt ballads, intimate acoustic tracks, soulful R&B, uplifting gospel, or even playful novelty songs. You’re free to tell us the exact vibe you’d like: upbeat and fun, romantic and emotional, or bold and dramatic. Not sure what to choose? No problem — just describe the mood you want to create, and we’ll suggest a style that fits perfectly. With such a wide range of genres, your song can truly sound like ‘them’ — their taste, their story, their personality in music.

We can guide you through the process step by step. From the moment you place your order, you’ll have the chance to share stories, memories, and preferences — and if anything feels unclear, we’ll get in touch to make sure we’ve got it right. Depending on your package, you can also request revisions, so your voice is always part of the journey. Our goal isn’t just to deliver a song, but to create something that feels like it could only belong to you and the person you’re celebrating.

No worries at all! Many customers aren’t sure where to start — and that’s exactly why we guide you. Just tell us the basics (the person’s name, the occasion, and a few details about them), and we’ll take it from there. Our team will suggest ideas, shape the lyrics, and choose a style that fits the mood. You don’t need to be creative — that’s our job.

Definitely! Songs are even more powerful when they come from a group of friends, family, or colleagues. You can collect anecdotes, stories, and funny memories from multiple people, and we’ll weave them all into one song. It’s the perfect way to show someone how many lives they’ve touched — and to give a gift that feels truly collective.

Yes! We can create songs in English, Spanish, French, German, Portuguese, Dutch, Danish, and many more. If you want the song in multiple languages, or even a mix of languages, just let us know — it’s a wonderful way to make the gift even more personal and inclusive.

Of course! Your song is delivered in a ready-to-play format (MP3, and Mp4 if included in your package), so you can easily play it at birthdays, weddings, company events, or any other special occasion. We can also provide a lyric sheet if you’d like everyone to sing along and make it part of the celebration. And don’t worry about restrictions — the song is yours to use freely at private events, to share with friends and family, or to keep as a personal keepsake forever. Many of our customers even love projecting the music video or lyric video during the party, which makes the surprise even more powerful and unforgettable.